Where do you file bugs for Android/iOS Google Products or Services (AppInvites, Maps, etc…)?-ThrowExceptions

Exception or error:

I’ve recently found a bug on the Android SDK for AppInvites.

I searched the web, looking for a bug tracker for AppInvites and couldn’t find any.

So I posted on the classic b.android.com receiving this response from a Googler:

Sorry, this tracker is for issues with the Android OS only. Please use https://support.google.com/ to obtain support for Google products or services.

which was not useful at all. The support google page just list support pages for end users, not for developers, and there’s nothing there that can work as a bug tracking tool for AppInvite.

So I tried to post in the Google Group android-developers@googlegroups.com, to just discover a while later that group has been discontinued by Google in favor of StackOverflow. But since I can’t do a bug report on a Google Product here I just ask for the right place to report a bug to Google.

Example of Google Products or Services:

  • Google Play Services Android/iOS SDK
  • Google AppInvites Android/iOS SDK
  • Google Maps Android/iOS SDK
  • Google Analytics Android/iOS SDK
  • etc…

So, where do I file a bug to Google about one of its Android (or iOS) SDK / products for developers?

Edit: this question was closed because some people think this is off topic. It’s not! This speaks about tools commonly used in development. Finding bug in SDK is part of programming. Filing bug on those instrument is either a good practice and sometimes the only option to have your bug fixed. For this reason I think this is on-topic.

How to solve:

Looking at this question there are mixed answers on how or where to report a bug for Google Services.

In my opinion Google Play Developer Console would be the best option.

Contact Us > App development & technical support

which leads you to http://developer.android.com/support.html. Clicking on Report a platform bug opens the form to submit a bug.

The default template states:

This form is only for reporting bugs found in the Android system while
developing Android applications. Use the Tools templates for issues
with the developer tools.

Changing the template to Tools bug report links you to http://tools.android.com/filing-bugs, and looking at Project Overview, you can see that Services is one of the projects inside. I think this would be the right place, because Services should be under developer tools.

###

I understand your “frustration”, Google in this case is the essence of fragmentation and it seems it will not change in the immediate future (also after Alphabet).

For this reason for me there is no one answer to your question or better the answer is not conventional.

When I look for the issue tracker related to a Google SDK I do a google search query with this pattern:

"google sdk name" issue site:https://code.google.com/p/

e.g for google analytics I do “google analytics” issue site:https://code.google.com/p/ .

For the SDKs you listed in your question these are the direct links to the respective issue trackers:

  1. Google Play Services Android/iOS SDK
  2. Google AppInvites Android/iOS SDK
  3. Google Maps Android/iOS SDK
  4. Google Analytics Android/iOS SDK

To be clear what I mean with not conventional I give you the link for the issue tracker of Google Support Libraries
. As you may see, it’s not an issue tracker per se but belongs to the android issue tracker in the form of search result with label “Component-Support-Libraries”.

I remember when I filed an issue for an android security bug, it wasn’t easy to find an e-mail address to do that confidentially.

I hope Google will change and I think that a way to let them to best understand that, is to up-vote your question, as I do now.

###

For where do I file a bug to Google about one of its Android (or iOS) SDK / products for developers?

Here is the link where you can report issues regarding google.

You can describe below issues to Google.

  1. I need assistance with my Google account.
  2. I want to remove content on Google Search, Youtube, or another service.
  3. I want to report a technical security bug in a Google product (SQLi, XSS, etc.).
  4. I want to report fraud, malware, or other problems not listed above.

If vulnerability is vaild and they successfully reproduce it you may get Bug Bounty.
Google will contact you within day or two.

Bug Report Link :

https://www.google.com/appserve/security-bugs/m2/new?rl=&key=

Steps :

  1. Select option for reporting bug.
  2. Enter your contact details.
  3. Select Google Product as affected.
  4. Enter how to reproduce that vulnerability
  5. Submit It.

Or

There is one more link provided by android to report bugs.

Hope it will help you.

###

I think here it is, have a look at the template its says:
“This form is only for reporting bugs found in the Android system while
developing Android applications. Use the Tools templates for issues with
the developer tools.”:

https://code.google.com/p/android/issues/entry?template=Developer%20bug%20report

and for apple here :

https://developer.apple.com/bug-reporting/

and for google maps: https://www.google.co.in/maps/
click on menu in right side of the screen, click on “Send Feedback”–> “Other feedback” and fill the form..

I hope this may help you…

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